Conflict Resolution: An Introductory Text
Instructor Review Copy

Conflict Resolution: An Introductory Text

Desmond Ellis, Dawn Anderson
Out of Print

This text by Desmond Ellis and Dawn Anderson is suitable for many academic audiences, including the following:

  • Undergraduate students who are taking courses in sociology, psychology, social work, law, business, education, and criminal justice/criminology programs;

  • Post-graduate students and mature students with relevant experience who are taking continuing education certificate courses in human resources management, conflict resolution, and dispute resolution programs; and

  • University and college students who are taking introductory courses in dispute resolution, policing and corrections, and human resources management.

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  • ISBN/ISSN: 978-1-77462-157-8
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  • ISBN/ISSN: 978-1-77462-156-1
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ISBN
978-1-55239-156-3
Page Count
288
Publisher
Emond Publishing
Publication Date
September 2005
Status
Out of Print
Subjects
ADR, Mediation, and Arbitration
Tags
Higher Education Other

  • Provides definitions and typologies of conflicts and disputes and the processes for settling or resolving conflicts and disputes.
  • Integrates both conflict management theory and practice by providing consistency of organization across chapters, and conveying the information in a variety of ways (figures, tables, boxes, examples).
  • Offers real and fictional fact scenarios and cases for resolving conflicts in a wide variety of areas, including world politics, business transactions, families, and much more.
  • Emphasizes mechanisms that underlie settlements and resolutions produced by struggle, negotiation, mediation, arbitration, and adjudication.
  • Utilizes a simple, direct person-to person writing style combined with the use of many relevant examples.
  • Matches with full congruency the educational objectives of professional bodies in the United States and Canada.
  • Helps students develop conflict resolution skills by stimulating discussions on this often sensitive and difficult practice.
  • Presents content in a manner that is accessible to both instructor and student, ensuring that the text can be completed over a one-semester course by following the learning outcomes prescribed.
  • Includes a detailed bibliography and an index.

icon Download the full Table of Contents

Chapter 1: Conflict: Definitions
Chapter 2: Resolving Conflict: Struggle and Negotiation
Chapter 3: Resolving Conflict: Mediation, Arbitration, Adjudication
Chapter 4: Power
Chapter 5: Culture
Chapter 6: Gender
Chapter 7: Personality
Bibliography
Index

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